State Farm® Insurance Agent Derek Alota

"We have been with Derek for over 7 years. We have insured over 15 vehicles with Derek along with our Homeowner's Insurance. Between Karen and Derek someone is available at your convenience. They are both informational and easy to talk to. They provide quotes at a drop of a hat (especially when we are car shopping)! Karen is such a sweet attentive person they are a great team. Derek and Karen both make sure if they see a better deal for us they give me all the options so we can decide what is best for us. Derek is not only our agent but we have had our adult kids sign with him as well. We don't trust anyone except Derek with the safety our our property, our vehicles and really us! We are at sound mind knowing that Derek and State Farm will assure the best for me and my family."

"My husband and I have been with Derek for over ten years now. He is Amazing his staff Karen Amazing. I have called or texted them while I was the DMV everytime they replied and helped me out on at least four occasions. So friendly and always ready to help. I have never had this kind of commitment from anyone before we came to him. Thank you Ali&Amber Jafri"

"Derek is the first and only insurance agent I’ve had since I moved to CA 12 years ago, he is by far the best agent I’ve worked with in my 23 years of driving! When I first met Derek I told him I was excited to live close to Santa cruz so I could surf, he got me some surf board wax as a welcome gift which was really kind, thoughtful and appreciated :) His assistant Karen has been absolutely amazing as well, so informative and willing to help anytime I call and even followed up with me after I was rear ended by a drunk driver even though the vehicle I was driving at the time only had liability insurance and it was the other persons fault yet she still took the time to call and see how I was doing which means a lot and showed me the type of wonderful humans I am working with. It’s easy to remember your agent cause you only have one usually but they have many clients and talk to many people daily yet still remember me even when I don’t call them for years so if you are looking for the best then look no further cause I promise they will exceed all expectations and do an incredible job for you! Thank you both for everything, sad to Leave CA but even more sad that I have to switch my insurance to an agent in Ohio but you know I’ll be back when I move back ;) love and respect, I appreciate you both!"

"Great service! I appreciate the quick and reliable service that Derek and Karen provides. I love the fact that I can always count on someone local picking up my phone calls instead of me reaching a virtual assistant from a foreign country. Derek’s office has been reliable for me and Karen has been a pleasure to speak to as always. Can’t go wrong with them!!!"

"There's plenty of options when it comes to insurance but it's great people that make the difference. Karen is one of those people. She's responsive, helpful, friendly and on top of whatever you throw her way. Good insurance coverage and rates get you into the service, but great people are why you stay. Thank you Karen and Derek for always being around to help when it's needed."

"I have been with Derek for about 6 or 7 years now after having a bad experience with progressive. I'll be honest I've had my disagreements/disputes with State Farm Claims. Derek's office has been a great help in navigating some issues. Someone that I enjoy talking to is Karen. She is great at explaining things when I get confused with Insurance lingo. She has also helped when adding new vehicles, letting me now where I can save money!"

"This review is long overdue. Derek has been my insurance agent for over a decade. He and his staff are amazing! When I need help and call his office, not only do we catch up on family, kids, jobs, etc., but he and his team go above and beyond for me and my parents (who are also his clients). Karen is also the best! She responds to me super quickly and has been to my rescue so many times (after accidents and car/address/policy changes). Recently, my son's catalytic converter was stolen. I called the office to cancel the policy and they advised that it was covered! I had no idea! My son was allowed a rental and he received a check for the whole value of his car! I am super greatful for Derek and his team and 1000% recommend them for all insurance needs."

"I'm always pleased with the help I receive when calling Derek's office. Karen is very patient, organized, and knowledgeable- she helped set me up with a great car insurance policy that suits my personal needs. Their office always helps me get the best rate possible and consistently reminds me to send in external forms (e.g. transcripts) for further improved rates."

"Mr. Alota has always served me with the utmost respect and attention that has reassured my trust and dependency in State Farm Insurance. In 2015 I was involved in a horrific freeway accident that left my vehicle totaled. Derek dropped everything to ensure I was safe, and my car was taken to a well respected auto body shop. I highly recommend State Farm Agent Derek Alota to anyone who wants to be taken care of like a good neighbor. He is always there for me, day and night."

"Great amazing service Derek always get the job done have been with him for a couple of years and no complaints ! Also I can always count on his Assistant Karen.W she is always able to literally handle anything I throw at her with such ease and care. Karen is AWESOME ! whoever you speak to you can definitely count on them !"