State Farm® Insurance Agent Derek Alota

"Karen has been amazing. She’s understanding and very caring. 10/10 recommend her"

"Derek is great and awesome customer service and very thorough"

"Derek has been my go to guy for everything, with my personal and business , and trying to run everything hes been super responsive, helpful and top notch professional in dealing with my situation. I appreciate Dereks hard work and attentiveness to my needs and is willing to go above and beyond to provide superior customer service!! I appreciate"

"I have always received 5 star service from this office. Karen, in particular, has been outstanding and very knowledgeable in helping me with my insurance needs for years. Karen, has this special ability to explain things in simple terms to understand more clearly. Most importantly, she returns calls and emails in a timely manner."

"I’ve been a client of Derek at State Farm for years, and I couldn’t be happier with the service he provides. His expertise and personalized approach make all the difference. Whether I have questions about my policy or need assistance with a claim, Derek is always there to help with a quick response. I truly appreciate his dedication to ensuring I have the best coverage for my needs. Highly recommend!"

"Derek was friendly, helpful, professional. Thanks Derek!"

"I have been a client of Derek Alota for over 14 years, and I couldn't be more pleased with the service I have received. Derek and his team have consistently gone above and beyond to ensure all my insurance needs are met with professionalism and care. Throughout the years, Derek has provided expert guidance and personalized recommendations that have given me peace of mind. His knowledge of the insurance industry is unparalleled, and he always takes the time to explain the details and options available to me. The customer service at Derek Alota's agency is exceptional. Every interaction, whether it's a phone call, email, or in-person visit, is handled promptly and with a friendly attitude. Karen, in particular, delivers a 10 out of 10 in customer service. She is always willing to assist with any questions or concerns I have, making sure I feel valued as a client. I highly recommend Derek Alota to anyone looking for reliable, trustworthy, and top-notch insurance services. The commitment to excellence and genuine care for clients make this agency stand out from the rest. Thank you, Derek, for over 14 years of outstanding service!"

"Very active about information & updates. Thanks Derek for the great help. Statefarm is always one of my best choice."

"Like a good Neighbor, Derek is there. I could not be more please with the level of service I received with a recent claim. Derek and the State Farm team made submitting a claim easy and stress free. Big thank you as well to Akins Collision of Santa Clara, & Enterprise for taking care of my Truck and providing a sweet rental. To Derek and State Farm Team you are the true MVP’s. Thank you!"

"Top-notch service! Karen White and Derek Alota are the go-to for insurance needs. Highly recommended!"

"Derek alota and Karen White are excellent service providers in the state farm company. They are both knowledgeable to there professions. I recommend them for there knowledge and professionalism"

"Karen is Help Full and Great Customer Service and is easy to talk to and gets everything done and more!!"

"Have been with Derek for as long as I could remember I feel like. Since I bought my first truck to now with my current truck. Nothing but excellent customer service. Very understanding and helpful when needed. Couldn’t ask for a better insurance rep!"

"I've been with Derek for the passed 12 years. I never had any issues or complaints, he cares alot about his customers and helps eveytime I'm in need. I really appreciate Derek and his team!"

"We have been with Derek for over 7 years. We have insured over 15 vehicles with Derek along with our Homeowner's Insurance. Between Karen and Derek someone is available at your convenience. They are both informational and easy to talk to. They provide quotes at a drop of a hat (especially when we are car shopping)! Karen is such a sweet attentive person they are a great team. Derek and Karen both make sure if they see a better deal for us they give me all the options so we can decide what is best for us. Derek is not only our agent but we have had our adult kids sign with him as well. We don't trust anyone except Derek with the safety our our property, our vehicles and really us! We are at sound mind knowing that Derek and State Farm will assure the best for me and my family."

"The agents at State Farm are all amazing and very helpful! I have been with them for about 5 years now and I definitely recommend them!"

"My husband and I have been with Derek for over ten years now. He is Amazing his staff Karen Amazing. I have called or texted them while I was the DMV everytime they replied and helped me out on at least four occasions. So friendly and always ready to help. I have never had this kind of commitment from anyone before we came to him. Thank you Ali&Amber Jafri"

"Great 👍"

"Derek is great to work with .. really helpful on helping choose the right coverage for all my vehicles …"

"Derek is the first and only insurance agent I’ve had since I moved to CA 12 years ago, he is by far the best agent I’ve worked with in my 23 years of driving! When I first met Derek I told him I was excited to live close to Santa cruz so I could surf, he got me some surf board wax as a welcome gift which was really kind, thoughtful and appreciated :) His assistant Karen has been absolutely amazing as well, so informative and willing to help anytime I call and even followed up with me after I was rear ended by a drunk driver even though the vehicle I was driving at the time only had liability insurance and it was the other persons fault yet she still took the time to call and see how I was doing which means a lot and showed me the type of wonderful humans I am working with. It’s easy to remember your agent cause you only have one usually but they have many clients and talk to many people daily yet still remember me even when I don’t call them for years so if you are looking for the best then look no further cause I promise they will exceed all expectations and do an incredible job for you! Thank you both for everything, sad to Leave CA but even more sad that I have to switch my insurance to an agent in Ohio but you know I’ll be back when I move back ;) love and respect, I appreciate you both!"

"Great service! I appreciate the quick and reliable service that Derek and Karen provides. I love the fact that I can always count on someone local picking up my phone calls instead of me reaching a virtual assistant from a foreign country. Derek’s office has been reliable for me and Karen has been a pleasure to speak to as always. Can’t go wrong with them!!!"

"There's plenty of options when it comes to insurance but it's great people that make the difference. Karen is one of those people. She's responsive, helpful, friendly and on top of whatever you throw her way. Good insurance coverage and rates get you into the service, but great people are why you stay. Thank you Karen and Derek for always being around to help when it's needed."

"I have been with Derek for about 6 or 7 years now after having a bad experience with progressive. I'll be honest I've had my disagreements/disputes with State Farm Claims. Derek's office has been a great help in navigating some issues. Someone that I enjoy talking to is Karen. She is great at explaining things when I get confused with Insurance lingo. She has also helped when adding new vehicles, letting me now where I can save money!"

"This review is long overdue. Derek has been my insurance agent for over a decade. He and his staff are amazing! When I need help and call his office, not only do we catch up on family, kids, jobs, etc., but he and his team go above and beyond for me and my parents (who are also his clients). Karen is also the best! She responds to me super quickly and has been to my rescue so many times (after accidents and car/address/policy changes). Recently, my son's catalytic converter was stolen. I called the office to cancel the policy and they advised that it was covered! I had no idea! My son was allowed a rental and he received a check for the whole value of his car! I am super greatful for Derek and his team and 1000% recommend them for all insurance needs."

"I'm always pleased with the help I receive when calling Derek's office. Karen is very patient, organized, and knowledgeable- she helped set me up with a great car insurance policy that suits my personal needs. Their office always helps me get the best rate possible and consistently reminds me to send in external forms (e.g. transcripts) for further improved rates."